The Ultimate squash experience

Privacy Policy

This Privacy Policy is used by BGCJ LLC (“Squash Retreats”) and its affiliated companies and specifies the terms under which Squash Retreats makes use of personal data.

Information Collected

We collect information from you when you register, place an order or subscribe to our newsletter on our Site. When ordering or registering on our Site you may be asked to enter your name, e-mail address, mailing address, credit card or billing information.

When you browse our Site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Use of information

Any of the information we collect from you may be used in one of the following ways:

; To personalize your experience (your information helps us to better respond to your individual needs)

; To improve our Site (we continually strive to improve our Site offerings based on the information and feedback we receive from you)

; To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

; To send periodic emails The email address you provide for order processing may be used to send information and updates pertaining to your order. Additional emails may include company news and related product or service updates.

Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime by emailing us at [email protected]

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

WordPress

Our WordPress Site is hosted on Google Cloud. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through WordPress data storage, databases and the general WordPress application. They store your data on a secure server behind a firewall.

Payment by Square (Square Capital LLC)

If you choose a direct payment gateway to complete your purchase, then Square stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. PCI-DSS requirements help ensure the secure handling of credit card information by our Site and its service providers.

Third-party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our Site’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.

Links

When you click on links on our Site, they may direct you away from our Site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Age of Consent

Squash Retreats does not solicit personal information from children. If you are younger than 18 years old you are not authorized to use this Site. If we learn that a user is under 13 years of age, we will promptly delete any personal information we have collected about that user.

Changes to this policy

Squash Retreats may change this Privacy Policy at our sole discretion. We encourage users to frequently check this page for any changes to this Privacy Policy. Your continued use of the Site and provision of any personal information after any change in this Privacy Policy will constitute your acceptance of such Privacy Policy change. However, we will not use information previously provided to us except in accordance with the then-applicable Privacy Policy that was posted on the Site.

Contact, questions and complaints

Questions about this Privacy Policy can be directed to [email protected]

Effective Date: March 2021. © 2023 BGCJ LLC. All rights reserved.